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Safety Management
At PNG Air, we understand that safe travel is fundamental to earning your trust. With over 400,000 passengers flying with us each year to 26 destinations, safety is the cornerstone of our operations and embedded in our corporate values, vision and goals.
Our Safety Management System (SMS)
Our Safety Management System is built around a proactive, continuous-improvement culture. We emphasise four key pillars:
- Learning Culture: continually analysing data and trends so we can evolve.
- Just Culture: encouraging open, honest reporting without fear of unfair punishment.
- Reporting Culture: empowering every team member to report safety concerns, no matter how small.
- Informed Culture: making sure staff and leadership understand safety risks and how to mitigate them.
We commit to meeting industry standards, regulatory requirements and best practices, while treating safety as a personal responsibility at every level.
Your Safety is our Top Priority
Your safety is our top priority. Whether you’re boarding one of our ATR 72-600 or Dash 8 aircraft, you can be confident that PNG Air has rigorous programs in place to keep passengers, crew and infrastructure protected.
Our Promise
We will continue to fly you safely — on time, with care, and guided by the principle that safety is never optional. We take pride in serving the people and communities of our beautiful nation, and we do not compromise when it comes to your wellbeing.
Safety Culture in Action
- Operational discipline: We maintain strict oversight across flight operations, ground support and maintenance.
- Quality assurance: We hold key certifications and accreditations that reflect our commitment to excellence.
- Training & development: We invest in our team via accredited training programmes, equipping our people with the skills to deliver safe operations.
- Continuous improvement: We actively gather and analyse feedback and operational data to drive safety enhancements across the network.
What This Means For You
When you choose PNG Air, you’re choosing an airline that:
- Operates under a robust safety management system aligned with the highest standards.
- Encourages every employee to contribute to safety and improvement.
- Maintains strong governance and oversight to protect you, your loved ones and the communities we serve.
- Connects you to Papua New Guinea’s diverse regions with a focus on reliability and security.